Privacy Policy

K&L Inspection Services LLC dba HomeTeam of West Orange County

Effective date: October 26, 2026

This Privacy Policy explains how K&L Inspection Services LLC, doing business as HomeTeam of West Orange County ("we," "us," or "our"), collects, uses, shares, and protects your information when you visit our websites (including kandlinspectionservices.com), fill out our forms, or sign up for our text messages. We provide home inspection services in Orange, Seminole, Osceola, Lake, and Polk counties in the greater Orlando, Florida area.

1. Information we collect

We may collect:

• Contact information: your first name, last name, email address, and mobile phone number.
• Business information: your brokerage or company name, if you share it.
• Inspection information: property addresses, appointment dates, and details you give us to schedule or perform an inspection.
• Text message consent records: the date, time, and method of your opt-in, and the phone number you opted in with.
• Website data: basic technical data such as your browser type, device, IP address, and pages visited, collected through cookies and similar tools.

2. How we use your information

We use your information to:

• Schedule, perform, and report on home inspections.
• Send you text messages you agreed to receive, such as agent specials, holiday discounts, event invites, and inspection scheduling updates.
• Reply to your questions and requests.
• Send emails about our services (you can unsubscribe at any time).
• Improve our website and services.
• Meet legal and record-keeping duties.

3. How we share your information

We do not sell or rent your personal information.

We may share information only:

• With service providers who help us run our business, such as our CRM and text messaging platform, scheduling and reporting software, and website hosting. They may use your information only to provide services to us and must keep it confidential.
• For an inspection you request, with people involved in that transaction when you ask us to or it is needed to deliver the service (for example, sending a report to the client you referred).
• When required by law, such as to respond to a subpoena or court order, or to protect our rights, property, or safety.
• In a business transfer, such as a sale or merger of our business, subject to this policy.

4. Text messaging (SMS) privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

The only exception is service providers (subcontractors) that help us deliver our text messages, such as our messaging platform and phone carriers. They may use this information only to send our messages and provide support for our text program, and never for their own marketing or the marketing of others.

You can opt out of texts at any time by replying STOP. Reply HELP for help. See our SMS Terms & Conditions for details.

5. Cookies

Our website may use cookies to work properly and to understand how visitors use it. You can turn off cookies in your browser settings, but some parts of the site may not work as well.

6. How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information, such as password-protected accounts and limited access by staff. No method of storage or transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. How long we keep your information

We keep your information only as long as needed for the purposes in this policy, or as required by law. Opt-in and opt-out records may be kept to show compliance with messaging rules.

8. Your choices

• Texts: Reply STOP to any message to stop texts.
• Emails: Click "unsubscribe" in any email.
• Access or changes: Contact us to see, update, or delete your information, subject to legal limits.

9. Children's privacy

Our services are for adults. We do not knowingly collect information from children under 13.

10. Links to other sites

Our website may link to other sites, including HomeTeam Inspection Service pages. We are not responsible for the privacy practices of other sites.

11. Changes to this policy

We may update this policy from time to time. We will post the new version on this page with a new effective date.

12. Contact us

K&L Inspection Services LLC dba HomeTeam of West Orange County
3956 Town Center Blvd., #238, Orlando FL 32837
Email: westorangecounty@hometeam.com
Phone: (689) 219-3700
Compliance site: https://kandlinspectionservices.com
Main inspection site: https://www.hometeam.com/west-orange-county